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Saritha Puchala (SarithaP4895)
Mastercard Inc

Mastercard Inc
US
SarithaP4895 Member since 2017 5 posts
Mastercard Inc
Posted: May 11, 2018
Last activity: May 29, 2018
Posted: 11 May 2018 10:56 EDT
Last activity: 29 May 2018 5:45 EDT
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Upgrade Estimator Tool stuck at 0%

I've installed the upgrade estimator tool on a PEGA 7.1.8 version to estimate the cost of upgrading .

I started the estimation process but it then stuck at 0%. Server restart didn't change anything. Found the below error in the logs.

Rule-Connect-SOAP.Data-PostUpgradeIssue-ServicesService-.TyGetDataForFilters Exception
com.pega.pegarules.pub.clipboard.InvalidParameterException: cannot be null/empty. page: DataPage. Details: Invalid value for aReference passed to com.pega.pegarules.data.internal.clipboard.ClipboardPageImpl.getString(String)

***Edited by Moderator Marissa to add SR Details***

System Administration Upgrades Support Case Exists
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