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Shankhabrata Chowdhury (ShankhaC)
Cognizant Technology Solutions
Principal Architect
Cognizant Technology Solutions
ShankhaC Member since 2008 24 posts
Cognizant Technology Solutions
Posted: September 9, 2019
Last activity: September 11, 2019

Upgrade from Pega 6/CPM 6 to Pega 8/CPM8

We are planning to upgrade from Pega platform.

we are currently now in Pega version 6 and using CPM version 6

We are targeting for Pega version 8 and Customer service 8.

Question is, whether is it possible to jump/upgrade in one step directly from 6 to 8. or there is any intermediary step that we have to first upgrade to version 7.x and then to pega/CS version 8?

The upgrade guide document does not have any clear indication. any suggestion from practical experience will be beneficial.



***Edited by Moderator: Lochan to update platform capability tags***

Pega Customer Service Pega Platform System Administration Upgrades
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