We have a mashup that exposes case details to another system. As part of it, the external user can view and upload attachments. We have used the OOTB pyCaseAttachments section to achieve this. When the user tried to upload a new attachment, Drag and drop works fine but "Select Files" (browse folders and attach file) is not working. We are getting file not found errors in pyUploadFile activity. I think it is not able to find service export directory. Did anyone face this issue? i believe it is a quite common use case of letting users attach document on the mashup
***Edited by Moderator Marissa to update platform capability tags****
I just tested a couple of PRPC versions using a simple mashup using createNewWork. The Perform harness I am using has the OTB attachment section. I was able to upload a file. I can see the file from standard portal end user portal and open it.
I should have included this in my original post. We have a proxy webserver involved as well. When i drag and drop file, no issues. but with browsing the files, the upload process usually copies the file to ServiceExport directory. This is what causing my issue. It is trying to find the ServiceExport directory on the webserver (apache) instead of app server (weblogic). I think you may have tried using the direct nodes url
Posted: 2 years ago
Posted: 27 Sep 2018 14:24 EDT
Chris Koyl (ChrisKoyl)
Client Support Engineer Senior Fellow