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Anil_Kotamreddy Member since 2011 2 posts
Corporation Service Company
Posted: 2 years ago
Last activity: 2 years ago
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Upload Files from a web mashup - Not working

We have a mashup that exposes case details to another system. As part of it, the external user can view and upload attachments. We have used the OOTB pyCaseAttachments section to achieve this. When the user tried to upload a new attachment, Drag and drop works fine but "Select Files" (browse folders and attach file) is not working. We are getting file not found errors in pyUploadFile activity. I think it is not able to find service export directory. Did anyone face this issue? i believe it is a quite common use case of letting users attach document on the mashup

***Edited by Moderator Marissa to update platform capability tags****

Case Management
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