Question 1 Replies 1325 Views × Close popover suresh b (B.Suresh) aaseya PEGA DEVELOPER aaseya IN View Profile Send Message B.Suresh Member since 2019 1 post aaseya Posted: January 24, 2019 Last activity: May 20, 2019 Posted: 24 Jan 2019 5:30 EST Last activity: 20 May 2019 10:31 EDT Closed The uploaded file template could not be recognized - Please upload a valid file. The uploaded file template could not be recognized. Please upload a valid file. Refer to template MyExcelTemplate for details. Previously it's working on (7.1.9) but recently we migrated to 7.3.1 that time on words it's not working Low-Code App Development System Administration User Experience Upgrades × Close popover Facebook Twitter Linkedin Email Copy Link Copied! Moderation Team has archived post, learn more × Close popover This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 1 year ago Posted: 19 May 2019 23:57 EDT × Close popover Kalyan Gutala (gutak) PEGA Technical Lead Pegasystems Inc. IN View Profile Send Message gutak PEGA replied to B.Suresh Hello Suresh, It might be an issue was with the File name parameter. Instead of using the complete system path, try to use file://web:/StaticContent/global/ServiceExport/MSOData.xlsx and see if the issue gets resolved?