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RajasekharU0829 Member since 2013 98 posts
Techmahindra
Posted: 2 years ago
Last activity: 2 years 8 months ago
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Solved

Urgent: CTI Call pop-up Issue

We are using Pega 7.2.2 and Customer service framework.

We are facing an issue in production where the CTI call Pop-up window does not appear on screen when we are using Load balancing URL.
The issue does not occur when we use the JVM specific URL.

Thanks in Advance.

***Edited by Moderator Marissa to update SR details***

Pega Customer Service Low-Code App Development Data Integration SR Exists
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Moderation Team has archived post
Posted: 2 years ago

Hi RajasekharU0829!


I reached out to our SMEs here and found that you have an SR that is actively being worked on by them. Please update this thread when you have the resolution!


Thanks!

Posted: 2 years ago
Updated: 2 years ago

Thanks RajasekharU0829 for updating your post! If you are having the same issue as this, please open an SR and request Hfix-41254.
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