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Techmahindra
Posted: January 25, 2018
Last activity: February 6, 2018
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Urgent: CTI Call pop-up Issue
We are using Pega 7.2.2 and Customer service framework.
We are facing an issue in production where the CTI call Pop-up window does not appear on screen when we are using Load balancing URL.
The issue does not occur when we use the JVM specific URL.
Thanks in Advance.
***Edited by Moderator Marissa to update SR details***
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Posted: 3 years ago
Updated: 3 years ago
Thanks @RajasekharU0829 for updating your post! If you are having the same issue as this, please open an SR and request Hfix-41254.
Hi @RajasekharU0829!
I reached out to our SMEs here and found that you have an SR that is actively being worked on by them. Please update this thread when you have the resolution!
Thanks!