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DurgaPrasadBali Member since 2015 9 posts
Capgemini
Posted: September 19, 2019
Last activity: October 18, 2019
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Urgent. How to trace Rest service call on Pega

Hi all,

We are seeing some issues with our Rest services on production. We have pooling for the service package set as 10 - Active users,10 - Idle,10 - wait time. We don't have dev portal access on production and so we can't login to one node and trace the service rule. On SMA , as Pega creates a service requestor on the go, we can't select a requestor and trace.

Is there any way to trace the service call without dev portal access?

***Edited by Moderator Marissa to update platform capability tags****

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