Posted: 9 Jun 2018 8:14 EDT Last activity: 9 Jun 2018 8:14 EDT
Urgent work in the manager portal is empty
In my application, the cases routed to the manager are not appearing under the urgent work in the manager portal. However, if we launch the manager portal from the designer studio all the cases that were routed are appearing under the urgent worklist. Anyone help me to solve this problem.