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Fulya Dikici (FulyaD95)
Accenture

Accenture
DE
FulyaD95 Member since 2021 1 post
Accenture
Posted: May 31, 2021
Last activity: June 1, 2021
Posted: 31 May 2021 9:42 EDT
Last activity: 1 Jun 2021 10:04 EDT

URL Mapping: Link has different behaviors when clicked and copied in browser

Dear Community,

we are working on creating a link that directly creates a new case. When copying the link into the browser a new case is created, the activity is running correctly in the background and everything works as it should. 

We embedded the same link into a pptx and when opening the link from the slide, the link forwards to Pega Dev Studio instead of to the UI where the new case is created.

So we have two different behaviors of the same link. Does anyone know how to fix this issue?

 

Thank you very much in advance

 

Best regards, 

***Edited by Moderator: Pooja Gadige to add platform capability tags***
Pega Platform 8.5 User Experience Case Management