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Mario Mesquita (mario.mesquita)
B.Braun group
Pega system architect
B.Braun group
PL
mario.mesquita Member since 2013 11 posts
B.Braun group
Posted: February 1, 2021
Last activity: February 5, 2021

URL mappings

Hi everybody. I am in need to use URL mappings to open a case through a link received via email. So I went to Pega help to take a look on how to create the URL mapping, and follow everything. The problem is, Pega does not have a real example on how to use that. So can anybody please help me with that? We need to open the case but only for the user which have the proper access group, so we need to send the case ID and also the access group. The Pega will be opened and ask for username and password to get through. We try something but no lucky on how to do it. Again Pega do not have any examples on that.

***Edited by Moderator Marissa to update Pega Academy to Product***
Pega Platform 8.2.5 Conversational Channels Other Industry System Architect