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Atos
Posted: December 3, 2019
Last activity: December 3, 2019
Use of pega:when in Correspondence Rule
Issue:
Using a When-Rule (AAA-BBB-Work-) in a Correspondence-Rule (AAA-BBB-Work-CCC) is not working.
The When-Rule is used on a pega:include Correspondence Fragment.
However, the Correspondence Fragment is visible at all time, whether the When-Rule returns true or false.
***Edited by Moderator: Lochan to update platform capability tags***
Posted: 11 months ago
Posted: 11 months ago
1. could you attach the correspondence's source code?
2. Did you try to trace it? what's the result of when-rule in the tracer?
Hi,
Have you traced whether the when rule is picked up during execution?
Please refer the below links that might help:
https://community1.pega.com/community/pega-product-support/question/add-when-rule-correspondence
https://community.pega.com/knowledgebase/articles/correspondence/correspondence-overview
Thanks,
Geeda.