Question2Replies29Views MattE957 Member since 2017 12 posts Welltok Posted: November 28, 2017Last activity: November 29, 2017 Closed Solved User doesn't see same item ID's in case manager as another userBoth user's have the same permissions, default access group, and "access groups". Any idea what the problem could be?Thanks,Matt***Edited by Moderator Marissa to update categories*** Case Management ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Accepted Solution Posted: 3 years agoUjjwalShukla_GCS PEGA replied to MattE957Hi Matt, Case manager would show the the IDs assigned to the particular user. Same ID cannot be in two different worklist in the same time and hence they see different case IDs. Regards, Ujjwal Posted: 3 years agoMattE957 Welltok replied to MattE957This is fixed. Thanks for your help.