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DyanG412 Member since 2013 212 posts
Hawaii Medical Service Association
Posted: 4 years ago
Last activity: 4 years ago
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User lack access to be able to create cases

The user logs in and clicks create in portal. He/she gets an error message saying there has been an issue, contact system administrator. While tracing three fail steps are found with the Error:

You lack access required to execute Rule-obj-Activity.PartyNewSetup

You lack access required to execute Rule-obj-Activity.NewDefaults

You lack access required to execute Rule-obj-Activity.Add

The user has an access role cloned from the PegaRules:User4. Would you please help me understand and resolve this issue?

***Updated by Moderator: Marissa. Removed user added #helpme group tag. Apologies for confusion, shouldn't have been an end-user option; updated categories***

Low-Code App Development Case Management Security
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