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ALINI KUMARI (ALINIK10)
Morgan Stanley

Morgan Stanley
IN
ALINIK10 Member since 2018 11 posts
Morgan Stanley
Posted: August 29, 2019
Last activity: December 30, 2019
Posted: 29 Aug 2019 1:34 EDT
Last activity: 30 Dec 2019 10:38 EST
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User is not able to access cases

We have a production user who has manager access but being a manager , we have assigned all other access groups to him which is supervisor and operator but still he is not able to pull cases from operator's worklist.

Any idea what could be wrong?

Note: He also has Operator's and Supervisor role available in his access group.

Thanks, Alini

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