Question
2
Replies
26
Views
steria
steria
IN
steria
Posted: July 4, 2019
Last activity: July 5, 2019
Last activity: 5 Jul 2019 7:47 EDT
Closed
User is receiving Error found(-16). Unknown login error. Please contact your system adminitrator
Hi Team,
We have received an error from business user where when she is logging to Pega (Chordiant Marketing Director) V 6.6.3 is receiving the error.
"Error Found (-16). Unknown login error. Please contact your system administrator"
Please find the attached screenshot "Pega_Login_Issue.jpg" for more details.
***Edited by Moderator: Lochan to update platform capability tags***
Posted: 1 year ago
PEGA
Pegasystems Inc.
IN
Hi,
Please check if you are able to login to the database. Review the Vantage.init file for any changes made recently.
Thanks
Posted: 1 year ago
steria
steria
IN
Hi Srinivas,
The user is able to login database successfully. Vantage entry also looks fine.
Let me know if you need the Vantage entry details of the user.