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steria
Posted: 1 year ago
Last activity: 1 year 2 months ago
User is receiving Error found(-16). Unknown login error. Please contact your system adminitrator
Hi Team,
We have received an error from business user where when she is logging to Pega (Chordiant Marketing Director) V 6.6.3 is receiving the error.
"Error Found (-16). Unknown login error. Please contact your system administrator"
Please find the attached screenshot "Pega_Login_Issue.jpg" for more details.
***Edited by Moderator: Lochan to update platform capability tags***
Posted: 1 year ago
Posted: 1 year ago
Hi Srinivas,
The user is able to login database successfully. Vantage entry also looks fine.
Let me know if you need the Vantage entry details of the user.
Hi,
Please check if you are able to login to the database. Review the Vantage.init file for any changes made recently.
Thanks