Question2Replies24Views×Close popoversaurabh mathur (saurabhm8955) steria steria IN View ProfileSend Message saurabhm8955 Member since 2016 1 post steria Posted: July 4, 2019Last activity: July 5, 2019Posted: 4 Jul 2019 13:46 EDTLast activity: 5 Jul 2019 7:47 EDT Closed User is receiving Error found(-16). Unknown login error. Please contact your system adminitratorHi Team,We have received an error from business user where when she is logging to Pega (Chordiant Marketing Director) V 6.6.3 is receiving the error."Error Found (-16). Unknown login error. Please contact your system administrator"Please find the attached screenshot "Pega_Login_Issue.jpg" for more details.***Edited by Moderator: Lochan to update platform capability tags*** Decision Management System Administration ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 1 year agoPosted: 4 Jul 2019 21:42 EDT×Close popoverSrinivas Yoganarasimha (Srinivas21) PEGA Technical Solutions Engineer Pegasystems Inc. IN View ProfileSend MessageSrinivas21 PEGA replied to saurabhm8955Hi, Please check if you are able to login to the database. Review the Vantage.init file for any changes made recently. Thanks Posted: 1 year agoPosted: 5 Jul 2019 7:47 EDT×Close popoversaurabh mathur (saurabhm8955) steria steria IN View ProfileSend Messagesaurabhm8955 steria replied to Srinivas21Hi Srinivas, The user is able to login database successfully. Vantage entry also looks fine. Let me know if you need the Vantage entry details of the user.