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TaylorN5 Member since 2019 3 posts
CITI
Posted: 7 months ago
Last activity: 7 months 2 weeks ago

User search history in interaction portal

Hello --- I would like to understand if a user is actively using the KM feature, can they see their search history? I understand when the portal is first opened, the user can see their followed articles, Top Rated Content, and Recently published content. 

Questions:  

  • Is there a way I can I see my search history on an individual user level?
  • Are top rated content on an individual user level? e.g. The top rated content I see in my portal are articles that I have liked? or is this on an overall KM level? e.g. The top rated content I see in my portal are content liked by all users of the platform.

Greatly appreciate any insight on the questions above!

 

Thank you

Pega Knowledge 8.3 Financial Services
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