Question

1
Replies
1111
Views
SATEESH YENNAM (S_Yennam)
Virtusa Corporation
Senior System Architect
Virtusa Corporation
US
S_Yennam Member since 2014 32 posts
Virtusa Corporation
Posted: June 30, 2016
Last activity: July 6, 2016
Posted: 30 Jun 2016 4:56 EDT
Last activity: 6 Jul 2016 23:17 EDT
Closed

User Time-Out issue (Error: May not change username during timeout re-validation)

Hi All,

I have logged into my application and kept it idle for 40mins. After a timeout period, If I try to use application its returning to login screen for entering their credentials (username and password), If I enter my UserName in small case its allowing into application but If I use Capital case (As I entered first login)  Its not allowing me into application.

Intial Login Details

Username: PC11  [Capital letters]

Password : Push1891!

After Timeout Issue Login Details which is not allowing me into Application

Username : PC11 [Capital letters]

Password: Push1891!

Error: May not change username during timeout re-validation

But if I enter below details its allowing me into application.

Username: pc11  [Small letters]

Password : Push1891!

Application Details

Using Pega 7.1.8 (CPM FW on this)

Thanks

Sateesh Yennam

Pega Customer Service Security System Administration
Moderation Team has archived post, This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question.