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Devendra Pawar (Deven)
NCS
Lead System Architect
NCS
SG
Deven Member since 2019 17 posts
NCS
Posted: May 27, 2020
Last activity: May 29, 2020
Posted: 27 May 2020 1:29 EDT
Last activity: 29 May 2020 0:23 EDT
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Users getting blank screen in 8.1.2

Users getting the blank screen after click on the submit button. 

 

A user will be working a work item, click the submit button, the action completes and the user sees a blank screen instead of displaying the next step in the process or confirm harness. Please find the attached network log for more details. 

Pega V 8.1.2 and no error messages in logs.

A similar article was found in the community without a solution -https://collaborate.pega.com/question/users-getting-blank-screen-or-sections-page-are-not-displaying

***Edited by Moderator: Pallavi to update platform capability tags***

Pega Platform 8.1.2 Case Management User Experience Government Lead System Architect
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