Posted: 28 Oct 2016 4:56 EDT Last activity: 31 Oct 2016 14:09 EDT
Using AppDynamics to monitor business transactions in a Pega Application
Does anyone have any experience of using AppDynamics to monitor business transactions in a Pega Application?
We have successfully configured AppDynamics to trace a http request, but at its simpliest level it appears to need a unique string to identify the http request as the start of a specific business transaction.
For example we are using CPM-C 7.13 on a Pega Platform 7.1.8 installation and our Phone number search http request string generates a specific string 'ValidateSearchInput' that we can use, but it is not as easy for wrap up for example.
I do not have personal experience with this but from what I see on discussions amongst Pega development is that they only employ this tool at the "application class level" due to the fact that CPU usage is significantly low. You can then deploy "custom timers" that span a series of activities. Very powerful at this level.
I suggest you explore "Class based monitoring" as opposed to trying to change your URL parameters to support the tool. Also, with "custom metrics", you can send any integer-based value to the agent to use for tracking transactions.