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Ravindra Mandya Girigowda (MGR007)
Coforge Tech
Pega Lead System Architect
Coforge Tech
US
MGR007 Member since 2008 55 posts
Coforge Tech
Posted: May 31, 2017
Last activity: June 2, 2017
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Using Case Management in CS Framework

is it possible to define Interaction work as parent case and Service request work as Subcase and leverage all Case Management features.....?

***Updated by Moderator: Marissa to update categories***

***Updated by moderator: Lochan to add close post as duplicate***

Pega Customer Service Case Management
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