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MGR007 Member since 2008 54 posts
Incessant Technologies
Posted: 3 years ago
Last activity: 3 years 3 months ago
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Using Case Management in CS Framework

is it possible to define Interaction work as parent case and Service request work as Subcase and leverage all Case Management features.....?

***Updated by Moderator: Marissa to update categories***

***Updated by moderator: Lochan to add close post as duplicate***

Pega Customer Service Case Management
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