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SiddharthA9126 Member since 2016 2 posts
Areteans
Posted: 2 years ago
Last activity: 2 years 2 months ago
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Using Page List into Case Match Rule

Hello All,

I want search duplicate case based on combination of single value and PageList properties.

While using case match rule we can't include PageList property into weighted condition, So for the work around I applied a function there which compare the two page list property and return true or false based on the result.

I created an index rule to fetch the property from report and used the index in the report definition "pyCaseMatchProcessingTemplate".

But still it doesn't seems to work. Have anyone ever tried using PageList into Case match rule.

Should I go with the approach of creating an Activity? This requirement can be achieved by that.

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