sabaf985 Member since 2013 9 posts
Cognizant Technology Solutions
Posted: 4 years ago
Last activity: 4 years 4 months ago

Using Pega Pulse is it possible to communicate between workbaskets???

In our application each workbasket is mapped to a work group.Say I have two workbaskets A,B .These workbaskets have there own workgroup with the same name as that of workbasket.

Ex., A workbasket is mapped to A workgroup, B workbasket is mapped to B workgroup. One workbasket will be mapped to only one workgroup.

Each user will be defaulted to one workgroup with one default workbasket and some additional workbaskets will be added

We want communication between workbaskets.Since one workbasket is mapped to only one workgroup in my scenario ,Using Pega Pulse can  a user who is in A workgroup posts a message to B workgroup, and can a user who belongs to B workgroup see that message posted by A workgroup, as in pega pulse in portal we can see the messages posted by our workgroup only.

Please help.

Thanks & Regards,

Saba Fathima

Message was edited by: Lochan to add Category

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