Question
Using slash in case ID
We are currently in development in version 7.2.2 and planning to change our implementation of using hyphen "-" to using a slash "/" in our case ID. Since using slash seems to be just recently allowed in pega, we are wondering if there could be any impact in the ootb pega functionalities when we do this. It looks safe now in 7.2.2 (even the new version of elastic search supports slash), but it would be appreciated if anyone who has tried this can give some thoughts. Thanks!
Hi Raymond,
I have few articles in PDN where using / in case ID created problem. Please have a look at below.
https://pdn.pega.com/support-articles/slash-not-recognized-when-case-searched
Although I haven't implemented this feature but it will be better if we check PDN before taking the final decision.