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Atul@HCL Member since 2018 1 post
HCL Technologies
Posted: 1 year ago
Last activity: 1 year 8 months ago
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Using ToLeveledGroup router but case created by an operator must need to routed to him only

I have used ToLeveledGroup router which is routing the work to an operator with least urgent work. Now I have a condition that if an operator create a work, case must be routed to him only. How to do this.??

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