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Mounika Gangireddy (MounikaG4934)
Incessant Technologies PVT Ltd

Incessant Technologies PVT Ltd
IN
MounikaG4934 Member since 2018 1 post
Incessant Technologies PVT Ltd
Posted: 2 weeks 3 days ago
Last activity: 2 weeks 3 days ago

Validation on Chat window for agent assistant

Hi Team,

I have a requirement to use Pega Agent assistant and implemented that but once the CSR launches (requests for data), customer will get a window to enter that data I am not able to add any validations. Can we apply validations from Customer window screen ?

Pega Customer Service for Insurance 8.5 User Experience Insurance Senior System Architect