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 Russel Kuate (RusselK1) Capgemini
Capgemini
FR
RusselK1 Member since 2020 46 posts
Capgemini
Posted: May 25, 2020
Last activity: August 20, 2021
Posted: 25 May 2020 4:42 EDT
Last activity: 20 Aug 2021 15:40 EDT
Closed

Vanished rule

I created and saved a validation rule few days ago

I even run the case to test the rule and It was working. 

Today, It oddly disappeared and I just do not know why.

The rule still exists itself, but all the related configurations are not there anymore

May anybody have an explanation to this in order for me to avoid this kind of situation in the future?

***Edited by Moderator Marissa to change type from General to Product, update Product details and Platform Capability tags****
Pega Platform Case Management
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Posted: 2 years ago
Updated: 11 months ago
Posted: 25 May 2020 5:02 EDT
Updated: 14 Jun 2021 7:38 EDT
Pavan Kalyan Kanaparthi (pavan3753) JP Morgan Chase & Co. Team Leader
JP Morgan Chase & Co.
IN

Do you mean you are able to see the validate rule but you are not able to see any configurations in it?

Could you please share the screenshots.

Did you login with the same operator? I suspect that changes might be there in your Checkout rule.

We'd prefer it if you saw us at our best.

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