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Duane_Brown Member since 2015 3 posts
Quest Diagnostics
Posted: 3 years ago
Last activity: 3 years 10 months ago
Closed

Video Playback stops - Exam Prep Workshop Videos

When playing back Sean's videos they stop playing. (some of the time they are fine

It is like the playback server does not have the capacity to handle the load. When is the playback server load lightest so I can watch the video without interruption?

I've seen the previous recommendations about adjusting systems setting for Brightcove with no success.

This generally happens about 6:15 AM EST.

Also, playback will be fine in the middle of the day during most peoples work hours.

Pega Academy
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