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 Ali Gülhan (AliG7334) ISBANK
ISBANK
TR
AliG7334 Member since 2019 1 post
ISBANK
Posted: February 18, 2020
Last activity: February 24, 2020
Posted: 18 Feb 2020 15:55 EST
Last activity: 24 Feb 2020 7:32 EST
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Virtual Machine Not Working (Bios Vitulalization Active)

Hi Community,

I am a newbie and trying to install .ova file to Virtual Machine.

Although I have Enabled "Virtualization" from Bios (my device Lenovo E490, i5, 500SSD, 16Gb RAM), I get the error "This kernel requires an x86-64 CPU, but only detected an i686 CPU, the BIOS setting for virtualization is most likely not enabled on your computer."

I have attached a few screen shots, I would appreciate your help.

Thanks in advance.

 

Low-Code App Development
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Posted: 2 years ago
Posted: 24 Feb 2020 7:32 EST
Arno Dijkhuis (ArnoD911) Ordina Nederland BV
Ordina Nederland BV
NL

I also ran into this issue and it looks like it comes and goes since a couple of years.

Example: https://collaborate.pega.com/question/lsa-731-vm-kernel-requires-x86-64-cpu-only-detected-i686-cpu

In the VM settings (Settings > General > Basic) make sure the version is 64 bit (see screenshot in the link above).

Perhaps it's an idea to update the documentation? Pega_Academy_Virtual_Machine_User_Guide.pdf

We'd prefer it if you saw us at our best.

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