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Richard Bien (RichardB3397)
Nationwide Building Society
Technical Analyst Developer
Nationwide Building Society
RichardB3397 Member since 2017 5 posts
Nationwide Building Society
Posted: October 23, 2020
Last activity: November 9, 2020

VISA Stop Payment Service Automation Error

Using PlugIn 19.1.14 to automate Visa Online VSPS on IE11 results in persistant error page when attempting to click on "Confirm" button on pop up form after having selected transactions in section 2 "Eligible Transaction Search"

The error page seems to be generic "Your request could not be processed due to a technical Error" and I have raised this with VISA.  However, I am unable to replicate this error outside of the robot on either IE11 or EdgeChromium.

I will upgrade the plugin to most recent 19.1.65 version to see if this resolves the issue.  Has anyone encountered this situation and found a successful workround.  Thanks


***Edited by Moderator Marissa to update Platform Capability tags****
Pega Robotic Desktop Automation 19.1 Robotic Process Automation Financial Services Robotics System Architect