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Agarwala Bikash (BIKASH88)
Capgemini

Capgemini
IN
BIKASH88 Member since 2010 4 posts
Capgemini
Posted: May 8, 2017
Last activity: June 20, 2017
Posted: 8 May 2017 13:53 EDT
Last activity: 20 Jun 2017 10:51 EDT
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Solved

Voice over PegaCall not working with Avaya

For our application we have configured the AVAYA CTI link. But while making an outbound call the call is getting connected successfully but not able to speak or listen using headphones or removing the same from the laptop/desktop.

Have anyone else faced similar issue?

Pega 7.2.2 is being used along with PegaCall version 7.2.1.

Pega Customer Service
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