Question
Progressive Casualty Insurance Company
US
Last activity: 31 Jan 2019 7:20 EST
Volume Controls with Fixed Bundles
Working in Pega Marketing 7.4
Ran a test campaign/strategy with Volume Constraints on Stand alone offers and Volume Controls worked fine. (See VC_Test_1.png)
Configured the strategy with "Fixed Bundled" offers per the Pega Marketing User Guide.
Ran a 2nd test with Volume Controls on the Parent Offer and the campaign produce ZERO offers initiated. (See VC_Test_2.PNG, VC_Test_Strat.PNG) What am I doing wrong?
Accepted Solution
Pegasystems Inc.
US
Hi,
Please also check what is the "Depletion" logic you have set at the volume constraint rule level. It seems to me your first run depleted the pending offers and the second run was not able to give any more offers.
Your latest "Available" count should be reflected when you open the volume constraint rule.
Updated: 30 Jan 2019 16:25 EST
Progressive Casualty Insurance Company
US
Thanks. You were right. I ran it again today using the same Volume Control and it worked fine.