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LALIT KUMAR SINGH (Lalit_Singh)
Cognizant Technology Solutions

Cognizant Technology Solutions
US
Lalit_Singh Member since 2012 41 posts
Cognizant Technology Solutions
Posted: June 22, 2017
Last activity: July 7, 2017
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Wait Shape Access issue

Hi ,

I have configured a wait shape with allow user to continue without stopping and displaying the wait WB to user who can anytime pick the case and continue.

But user is not getting the option to continue as user is having pegarules:User4 role. if i define any other role then user will get the access for other assignment also which he should not.

Any solution only to to provide to continue wait shape assignment ?

Thanks,

Lalit

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