Question

1
Replies
135
Views
dfrankmv Member since 2018 4 posts
Rules Cube
Posted: January 22, 2020
Last activity: June 24, 2020

Wait shape and AllCoveredResolved Ticket

Hi,

In the LSA v8 course, in the chapter Case Processing, I have read that when multiple child cases (different case types) were launched, we need to use the AllCoveredResolved ticket and a Wait shape with a timer that is longer than the time to issue the ticket.

So, I'm not sure if I understood that.

It makes sense to use the timer and the AllCoveredResolved ticket. I mean, it will work; but we don't always know the time for the subcases to finish. So we'll end up setting a super long time to wait.

Is it right? or did I misunderstand something?

Pega Academy
Share this page LinkedIn