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SmitaR74 Member since 2015 6 posts
ATOS
Posted: July 3, 2019
Last activity: July 18, 2019
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Wait shape is not working as expected

Hi All,

We are currently facing an issue where flow is not awaiting at wait shape.

Basically, 1 min timer has been defined on wait shape in a flow which is called from utility.

We observed on tracer that flow remains idle but utility ends so system continues to next step in the stage which is a resolution stage. It has completion email in last step. System send the completion email and workobject gets closed.

We want flow to await for the given time and then only it should send email which is configured in the next step of the resolution stage.

We added one more wait shape in next step but that didnt help.

Kindly help suggest some solution.

Thanks,

Smita

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