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AMITTUTUN Member since 2011 62 posts
JKTechnosoft
Posted: September 29, 2016
Last activity: September 29, 2016
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Wait shape in Parent case not Resolving the parent case when child case resolve

I have created a case dependency Wait shape in Parent case that when the sub case is Resolved-Completed the Parent case will proceed to Resolve. But when I am resolving the sub case the parent case is not resolved. I am using version 7.1.9

***Updated by Moderator: Vidyaranjan. Removed user added #helpme tag. Apologies for confusion, shouldn't have been an end-user option***

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