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Posted: March 14, 2019
Last activity: March 17, 2019
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Watch a real-time chat or Join a chat
Hi,
I'm working on Pega chat and I would like to monitor chats in real-time and are able to take action such as watch a real-time chat or Join a chat.
Can you please give some direction on that, please.
Thank you
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Hi,
Kindly check below links. These will give the all features of Pega Chat.
https://www.pega.com/products/crm-applications/customer-service/live-chat
https://community.pega.com/knowledgebase/products/chat