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Posted: December 5, 2017
Last activity: December 12, 2017
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Web Chatbot Configuration in Pega CRM 7.3.1
In the Channel Interface landing page, we get Web Chat bot configuration ,in that under the Connection tab it asks for the Bot ID. So what should be configured in the Bot ID. Please see the screen shot and let me know.
***Edited by Moderator Marissa to update categories***
Hi,
The BotID would be the Facebook PageID incase if you are configuring Facebook bot.