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Mahesh Sawant (Mahesh_Sawant)
Capgemini
LSA
Capgemini
AU
Mahesh_Sawant Member since 2013 12 posts
Capgemini
Posted: February 3, 2020
Last activity: February 4, 2020
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Web ChatBot Implementation

Hi All,

I want to Implement Web ChatBot channel for the Pega CS application.

My Requirements are

1) Expose the Chatbot on the Web

2) The user interaction should be created as an interaction case?

Any specific approach for this Implementation.

Pega Customer Service Low-Code App Development Conversational Channels
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