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RoxanaH3 Member since 2012 2 posts
Bank of Nova Scotia
Posted: 1 year ago
Last activity: 1 year 1 month ago
Closed

Web Page Expired

We are using Pega Customer Service 7.4, and some of our users are randomly getting the "web page expired" message on the interaction and they are unable to keep working on the interaction after that.

They are not using the back button and as this is happening randomly we haven't been able to reproduce in lower environments.

Does anyone have any suggestion on how can we prevent this from happening?

Pega Customer Service
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