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SrivatsaK Member since 2016 4 posts
Serendebyte Inc
Posted: April 15, 2020
Last activity: April 15, 2020

WebChat - Localization

We are trying to localize the webchat in the website, All chat messages / field values and paragraph rules were localized using the wizard and currently works well if we change the browser locale setting or chat template operator locale.

if we have to do this, dynamically in website , we are using one of the requester level extension points to to call Code-Pega-Requestor.UpdateLocaleSettings based on the locale received from website.

in Chat bot script we have a parameter pegaAParamObj.Language defined in PegaHelperExtension.js, this parameter is somehow not visible to requester extension point ( pyrequestorSetupExtension ). Any idea how best we can change the locale of the bot requester with out changing the browser locale ? we are using 8.2.5 version

Pega Chat 8.1
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