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Kaustav Guha (kaustav.guha)
Cognizant Technology Solutions

Cognizant Technology Solutions
IN
kaustav.guha Member since 2009 3 posts
Cognizant Technology Solutions
Posted: August 25, 2018
Last activity: February 6, 2019
Posted: 25 Aug 2018 20:05 EDT
Last activity: 6 Feb 2019 0:54 EST
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WebChatBot configuration on Pega 7.4

Hi,

I have configured a webChat channel on Pega 7.4 and tested it via preview console. When I was trying to test it from a sample web page the Pega chat is not launching. I have embedded the mashup code generated within the test web page. When I launched that test webpage in IE, I was presented with pega login screen and after providing credentials I was presented with Pega developer studio. Can you please advice what I am missing here?

Do we need to install/configure any additional components like Pega chat server in Pega 7.4 to have this functionality working?

Thanks in advance.

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