Kaustav Guha (kaustav.guha)
Cognizant Technology Solutions

Cognizant Technology Solutions
kaustav.guha Member since 2009 3 posts
Cognizant Technology Solutions
Posted: August 25, 2018
Last activity: February 6, 2019
Posted: 25 Aug 2018 20:05 EDT
Last activity: 6 Feb 2019 0:54 EST

WebChatBot configuration on Pega 7.4


I have configured a webChat channel on Pega 7.4 and tested it via preview console. When I was trying to test it from a sample web page the Pega chat is not launching. I have embedded the mashup code generated within the test web page. When I launched that test webpage in IE, I was presented with pega login screen and after providing credentials I was presented with Pega developer studio. Can you please advice what I am missing here?

Do we need to install/configure any additional components like Pega chat server in Pega 7.4 to have this functionality working?

Thanks in advance.

Conversational Channels
Moderation Team has archived post, This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question.