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Sivasankaran Ganesan (SivasankaranG)
Accenture

Accenture
AU
SivasankaranG Member since 2020 2 posts
Accenture
Posted: June 23, 2020
Last activity: July 13, 2020

Web.MessagingHost.exe blocks adaptor working

Hi,

I am facing this issue recently with 8.0.2.39 version, I am starting UWA while runtime launches. Initially, there would be one instance of ‘OpenSpan.Translators.Web.MessagingHost.exe’ as part of UWA starts.

Users are working without any issue if one instance of Messaging Host running. Apparently, there would be another instance of ‘OpenSpan.Translators.Web.MessagingHost.exe’ running. I’m not sure, how the other instance opened.

If two instances are running, it blocks the adaptors working (like iexplore.exe and Siebel.exe).

Currently, I’m handling this situation by restarting the Chrome.exe and launching the application again.

Since restarting the chrome is not the best option since user might opened other application by manually as part of their process. This restart, it closes all the chrome application and user might lose the data.

Is there any other work around to handle this situation?

Pega Robotic Desktop Automation 8.0 SP1 Robotic Process Automation Technology Services Robotics System Architect