Midhun Krishnankutty (MidhunKrish)
Deutsche Telekom AG
Lead Solutions Architect
Deutsche Telekom AG
MidhunKrish Member since 2017 4 posts
Deutsche Telekom AG
Posted: August 24, 2020
Last activity: August 24, 2020
Posted: 24 Aug 2020 10:29 EDT
Last activity: 24 Aug 2020 11:18 EDT

'webwb' directory gets translated as ''Pega_Platformfiles' in Web-Login screen

We have moved our Pega instances from 7.4.1 to 8.4.1 recently and has a weird issue now.As the authentication set up is not complete yet, We make use of PRPC:Unauthenticated in our Browser Requestor instance.

On reboot of the server,the System shows broken Login screen.

On investigating, we identified that the webwb/ directory is being replaced with 'Pega Platform_files' as seen in the html source code below.

 <link rel="stylesheet" type="text/css" href="./Pega Platform_files/py-login-screen.css">

instead of  <link rel='stylesheet' type='text/css' href='webwb/py-login-screen.css' />

Ideally, we expect the base URL( http://<host name>/prweb/PRServlet/app/PegaRULES/<hash>*/ to be followed by /webwb directory to get the right css files.

What are we doing wrong?

Note:In Pega 7.4.1 It is working fine.


Midhun Krish


***Edited by Moderator Marissa to update Content Type from Discussion to Question***

Pega Platform 8.4.1 User Experience Communications and Media Lead System Architect