Question
Vodafone
IN
Last activity: 4 Jul 2019 4:00 EDT
weekly scheduled report is not working
Hi Team,
We have requirement to send the report via email on every monday of week by 9 am. I have configured below Designer Studio-> Reporting-> Component-> scheduled tasks
issue : Report is sent only at first occurence(only first week) after which it is not sending
Please let me know if there is any issue with the configuration. If no, Please advise what could be done here.
***Edited by Moderator Marissa to update platform capability tags****
Pegasystems Inc.
FR
Hello,
What Pega version are you running? Can you trace the first run to check if the next instance gets created maybe?
Pegasystems Inc.
IN
Hello Ponnurangam,
Can you please modify the "End" configurations and check?
Currently the configuration is to "end scheduling after one occurrence." due to which it is stopping after sending first time I believe.
Try and let us know your observations.
Thanks!
Vodafone
IN
Hi,
I have selected 'No end date' out of 3 Radio button options.
- No end date: Select this radio button to run the report indefinitely.
- End after: Specify an integer for how many times to run the report.
- End by: Specify the end date for running the report. The report runs based on the schedule you set until this date.
as per above statements, report should be sent on weekly basis which was not the case.
Pegasystems Inc.
IN
Hi,
yes, My Apologies, I did not view it properly.
Thanks!
Pegasystems Inc.
IN
Hi Ponnurangam,
Please check the below things:
1. In the scheduled tasks in Reporting Component if the next scheduled run is showing the correct value or not.
2. Check if the System-Queue-ScheduledTask instance has been created for the next run or not.
Regards,
Vikash
Vodafone
IN
Hi Vikash,
Thanks for your response.my below answers
1. its showing the next schedule as the correct value - but the problem is first schedule is completed , it was not showing any other upcoming schedules
what i have changed is as below
earlier i have chosen 'no end date' radio button, now i have chosen 'endafter how many occurences'
2. Only for future schedule, it will create instance in System-queue-scheduledtask. If yes, instance is created. But again, i will have to see this after 1st schedule run