Question2Replies68Views×Close popoverShivam Maurya (ShivamM4) Aaseya IT Services AVP - Delivery Aaseya IT Services ZA View ProfileSend Message ShivamM4 Member since 2013 1 post Aaseya IT Services Posted: August 25, 2020Last activity: September 1, 2020Posted: 25 Aug 2020 15:53 EDTLast activity: 1 Sep 2020 18:36 EDT Weird Pega login screen, which goes away on browser cache clearingIn Pega 8.4 lot of users see a weird Pega login screen and are unable to login until they clear to complete browser cache. Refer attachment for snapshot, basically screen shows as circles!Which DSS I need to look at and update to get rid of this error? Note: Server temp cache on tomcat were already cleared before. We are using redirectguests setting as false due to usage of mashups. ***Edited by Moderator Marissa to update Platform Capability tags**** Pega Customer Service for Financial Services 8.4 Case Management User Experience Financial Services Project Delivery Lead ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Posted: 6 months agoPosted: 1 Sep 2020 13:42 EDT×Close popoverShivam Maurya (ShivamM4) Aaseya IT Services AVP - Delivery Aaseya IT Services ZA View ProfileSend MessageShivamM4 Aaseya IT Services replied to ShivamM4Is anyone else seeing this issue? Posted: 6 months agoPosted: 1 Sep 2020 18:36 EDT×Close popoverSuman Gumudavelly (GUMUDAVELLY) Ford Motor Company Pega System Administrator Ford Motor Company US View ProfileSend MessageGUMUDAVELLY Ford Motor Company replied to ShivamM4@ShivamM4 Most of the time, I see users are facing similar behaviour in two situations: 1. Using bookmarked URL which has cached data Sample book marked url which has session information: https://www.app.com/prweb/PRServlet/qve1VpShZKYytCRE1eFpxNGQUm6KbTRP*/!STANDARDURL should be: https://www.app.com[or]2.Corrupated caching table(s) such as: pr_sysgen_static_content; (corrupted CSS & UI distortion issues on developer & case manager portals), in this case you might end up opening a ticket to Pega GCS to do further analysis.