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Shivam Maurya (ShivamM4)
Aaseya IT Services
AVP - Delivery
Aaseya IT Services
ZA
ShivamM4 Member since 2013 1 post
Aaseya IT Services
Posted: August 25, 2020
Last activity: September 1, 2020
Posted: 25 Aug 2020 15:53 EDT
Last activity: 1 Sep 2020 18:36 EDT

Weird Pega login screen, which goes away on browser cache clearing

In Pega 8.4 lot of users see a weird Pega login screen and are unable to login until they clear to complete browser cache. Refer attachment for snapshot, basically screen shows as circles!

Which DSS I need to look at and update to get rid of this error? 

Note: Server temp cache on tomcat were already cleared before. We are using redirectguests setting as false due to usage of mashups. 

 

***Edited by Moderator Marissa to update Platform Capability tags****

Pega Customer Service for Financial Services 8.4 Case Management User Experience Financial Services Project Delivery Lead