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Chiranjeevi12 Member since 2014 27 posts
Capgemini
Posted: 4 years ago
Last activity: 4 years ago
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What is the difference between Open Work Item and Open Selected Item actions?

What is the difference between Open Work Item and Open Selected Item actions.

As per my understanding Open Work Item will open first coverable work item in any parent case and Open Selected Item will open selected work item.

Can any one please give an answer with example.

Regards,

Chiranjeevi

Message was edited by: Lochan to add Category

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