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China Chiranjeevi Kothi (Chiranjeevi12)
Capgemini
Consultant
Capgemini
IN
Chiranjeevi12 Member since 2014 29 posts
Capgemini
Posted: June 28, 2016
Last activity: June 29, 2016
Posted: 28 Jun 2016 8:03 EDT
Last activity: 29 Jun 2016 15:57 EDT
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What is the difference between Open Work Item and Open Selected Item actions?

What is the difference between Open Work Item and Open Selected Item actions.

As per my understanding Open Work Item will open first coverable work item in any parent case and Open Selected Item will open selected work item.

Can any one please give an answer with example.

Regards,

Chiranjeevi

Message was edited by: Lochan to add Category

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