Question
What is the difference between Service Invocations and Web User Invocations
From the System Usage Summary reports -
What is the difference between Service Invocations and Web User Invocations?
Lets say an application ACME has one Service exposed to be used by the other applications, and also integrates with external Systems.
Under what category would the calls coming from the external application and accessing ACME app through services fall under? Service / Web User invocations?
Under what category would the calls from ACME app to external applications through use of Pega Connectors fall under? Service / Web User invocations?
What are all the scenarios for the Web User Invocations - DWA, ??
Has the definition of the Web Users and Service Users changed from PEGA 5.X to PEGA 7.X?
Note:
Please don't point me to the Help file, as I have refered to the information in the help file and I'm not clear on the above points.
Message was edited by: Marissa Rogers - Added Category
Vipin Kumar, are you sure that Browser based AcmeApp Operators performing user operations are 'Web invocations'? This is not clearly mentioned anywhere in help.
Help content at http://xxxxxx:8080/prhelp/howto/howto2/workingwithlicensecompliance.htm says -
Use is classified by characteristics of authenticated requestors, in two broad groups:
- Human users who complete business operations using the system, as
Namedusers. - Processing performed through service calls, plus processing performed by Web users (typically through the Directed Web access feature), classified as
Invocationusers.
Similarly, invocations are divided into Web users — who use Directed Web access or access PRPC only through services such as portlets — and system-based users. Each completed interaction or service request that performs processing work (as defined) counts as an invocation. Queries and read-only processing typically do not count as invocations.
Some more help on Service Invocation mentions that this classification depends on Pegasystems license -
Service invocation
The precise definition of service invocation for your system depends on your Pegasystems license and the Data-Admin-License instance identified in the System instance, and may not match the definition provided here. For official documentation, contact Global Customer Support.
I doubt on the Connectors part. The description available in the HELP file is contradicting with your statement. Can you please re-confirm on this?
"
Under what category would the calls from ACME app to external applications through use of Pega Connectors fall under?
>>> Connectors.
Browser based AcmeApp Operators performing user operations are your 'Web invocations'. This results in Requestor Type - 'Browser' (Starting with H)
"
There are Services in Pega and then there are Connectors.
Under what category would the calls coming from the external application and accessing ACME app through services fall under?
>>> Service invocations.
This results in creating of Requestor Type - 'Application' (Starting with A)
Under what category would the calls from ACME app to external applications through use of Pega Connectors fall under?
>>> Connectors.
Browser based AcmeApp Operators performing user operations are your 'Web invocations'. This results in Requestor Type - 'Browser' (Starting with H)