Posted: 19 Nov 2019 15:26 EST Last activity: 20 Nov 2019 9:36 EST
What does the "pgWork" page do?
When I advance a case in PEGA 8, a page is being created, with the name of "pgwork" and I don't know what this page means, I am not initializing it, it is not documented in PEGA and PEGA in my process creates it as a page Internal work
I wanted to know if someone knows when and why PEGA uses this pgwork, since if there is an error on this page, they won't let me move forward with the case.
***Edited by Moderator: Lochan to update platform capability tags***
Both "pgWork" and "pgWorkPage" seem to be an internal page that is used inside Java steps (or RUFs), and everywhere I've looked it seems to be used to hold a copy of the pyWorkPage. Errors in it are probably bad. If you are seeing no other errors when an error on this page stops processing, you might want to create an SR for further investigation. I would expect that any errors in the flow processing should be brought out to the user through some other interface; this might be how the error is discovered, but it should not end there.
PEGA removes that page when the flow ends is what it does on some occasions, but it is not. I have to investigate more because PEGA creates it and understand what I am doing so that some PEGA rule is creating that Page.
I could upload an SR to help me understand the reasons why it is created and if it is normal for it to be created and displayed on clipboard.
At this moment I can advance the flow to the end, but still that copy is maintained, which in my opinion should not be visualized ...
If the copy on the clipboard is not causing any issues, then please don't create an SR. It might be a bit sloppy, but it sounds as if it is not causing any problems. I can pass on your concern to the relevant engineers, and perhaps it will get cleaned up in some future release.