Question

7
Replies
6097
Views
DHRITIMANC Member since 2014 8 posts
TATA Consultancy Services Ltd
Posted: November 17, 2016
Last activity: May 19, 2017
Closed
Solved

What happen if there is SLA at Work Object Level(Goal activity will fire on 9th day) and also SLA at assignment level(Goal activity will fire on 4th day).Now on 8th day work object isat assignment.What will happen?

What happen if there is SLA at work Object Level(Goal activity will fire on 9th day) and also SLA at assignment level(Goal activity will fire on 2nd day).Now on 8th day work object is at assignment.What will happen?

If Object level SLA fires on 9th day and Work Object become "Resolved-Completed" then what will happen to assignment?

***Updated by moderator: Lochan to add Categories***

Case Management
Moderation Team has archived post
Share this page LinkedIn