Posted: 25 Jun 2020 10:02 EDT Last activity: 2 Jul 2020 2:03 EDT
What if the referred datapage can't be updated
In my work-object I have an embedded pagelist to store the linked customers. In order to always have the latest data, I used the "Refer a datapage" which refers a DP on thread level to lookup the customer using an API.
Now two questions pop up:
What happens if I reopen my case and at that moment for some reason the API is out? Will I still see the last info that was on my embedded page? Or will properties become empty (what I obviously don't want)?
Can I use the client properties (by defining a declared index) in reports?
Help appreciated as the documentation only handles the happy flow where your DP can always be updated if necessary.