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Rupa Konakanchi (RupaK646)
K L University
Associate Business Analyst
K L University
IN
RupaK646 Member since 2019 1 post
K L University
Posted: June 12, 2019
Last activity: June 13, 2019
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What if two cases have same urgency?

Hello

I need a clarification ...If two cases have same urgency, which case do the getNextWork() will pick?

***Edited by Moderator: Lochan to move post to PSC***

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